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Klarna is recruiting a new batch of customer service employees, and the company will now focus on providing "quality" human ...

In the evolving world of customer service, organizations are embracing advanced technologies to anticipate and resolve issues before they arise, improving efficiency. This shift is largely driven by ...

These days every business leader I know recognizes the value of providing an exceptional total customer experience.

In the construction industry, how well does your team do in the realm of customer service? Discover how to provide good ...

Colorado Public Utilities Commission report says complaints about Xcel’s customer service are also on the rise.

Generative AI is transforming customer service — but are companies ready? In this episode of Today in Tech, Keith Shaw talks ...

Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored ...

A group of House Republicans is warning new Social Security Administration Commissioner Frank Bisignano against making more ...

Fused with messaging apps, bots promise a new era of personalized communication, if businesses and customers can handle the ...

Expedia offers 24/7 customer support+1-888-844-1781, which is a strong advantage for travellers needing assistance at ...