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Starbucks would rather close down stores than keep its open-door policy
Starbucks (SBUX) is making big changes in the name of safety. In lieu of its 2018-era goal to become the “third place” where people hang out, Starbucks has a new “Coffeehouse Code of Conduct.” This policy limits access to stores,
Starbucks is banking on ‘mug hugs’ to get customers to hang around in store longer
As Brian Niccol orchestrates the turnaround of Starbucks, one thing he wants to see is customers enjoying a "mug hug." Niccol coined the phrase on the coffee giant's earnings call this week, which beat Wall Street expectations after it revealed Q1 revenue of $9.
Starbucks announces bittersweet changes coming soon in stores
Starbucks customers should brace for another drastic change. However, shortly after the company revealed its latest sales performance, its CEO doubled down on another major change
4d
on MSN
Starbucks is changing its free water and bathroom policies. Store workers say that might be tough to enforce.
Starbucks is about to make visitors buy something to use the bathroom or get free water. Some workers say the plans might not ...
EURweb
15h
Starbucks Tested Panic Buttons for Staff in 5 US Stores
Starbucks introduces panic buttons and conflict de-escalation training to address customer behavior in U.S. stores.
4d
Starbucks' policy change flushes out a debate over public restroom access
Starbucks ended a 7-year-old policy that invited anyone to hang out in its stores or use its restrooms, regardless of whether ...
7d
Why new Starbucks restroom policy is getting mixed reactions
Starbucks opened the can when it said last week it was reversing a 7-year-old policy that invited anyone to hang out in its ...
1d
A top Starbucks analyst went on a stealthy mission to test the company’s vibe shift and saw three signs of tactical changes
On his Starbucks runs in Los Angeles and San Diego, Gargiulo said he was pleasantly surprised to see three of these tactics ...
5d
on MSN
Starbucks’ Most Beloved Offering Is Disappearing
Last year, on a podcast, Schultz, who is no longer Starbucks’ CEO but is still a major shareholder, described the scene as “a ...
Dallas Observer
2d
Starbucks Implements New Restroom, Refill Policies Amid Decline
Starbucks just might be suffering from its own success. For decades, the worldwide brand has championed coffee shops as ...
2d
‘I hate it’: Starbucks customers order drinks ‘for here.’ Then they learn about a new policy change
This new policy is another step towards Starbucks’ sustainability goals. The company recently announced its goal to make 100% of its cups compostable, recyclable, or reusable by 2030. Its “for-here” ...
2d
Starbucks changes: Mugs, macchiato and a new vibe test Niccol’s big plan
As of Monday, Jan 27, bathrooms inside Starbucks and free water cups will be available to paying customers only, a policy ...
3d
Starbucks limits restroom use to paying customers, reversing its open-door policy
Starbucks said the decision aims to address concerns about disruptive behavior while maintaining a welcoming environment for ...
1d
on MSN
Your favorite Starbucks drink may soon be gone — coffee chain to cut menu offerings, CEO says
“In the coming months, you’ll see us begin to optimize our menu offerings, resulting in roughly 30% reduction in both ...
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