Customers of companies such as Octopus Energy, British Gas, E.ON Next, OVO Energy, Scottish Power, and EDF have been warned about a new 90-day rule - which could see them get a cash payout. On BBC ...

I switched from Octopus to British Gas in January 2025. Shortly after, I found that my account was unexpectedly in debit. Looking into it, I saw that my opening meter readings were incorrect and my ...

Customers of all major energy suppliers, including big names like British Gas, Octopus, EDF and OVO, will be able to automatically qualify for a £40 payment under a new rule. From February, tougher ...

Energy customers across Britain who experience problems during smart meter installations are now entitled to receive £40 in ...

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British Gas will give thousands of eligible prepayment meter customers up to £250 in free credit to help with continued high energy costs this winter. If you're a British Gas prepayment customer, look ...

Households have been alerted to a new 90-day rule that could result in compensation payments ...