Between Trolli, Simon Premium Outlets and Bud Light launching chat bots, it seems that everyone is chatting about chat bots. So you might be wondering, what exactly is a chat bot and how can my brand ...

It seems like barely a day passes without some notable mention of chat bots in the tech industry. Now one of North America’s most used chat apps has jumped on the wagon after Kik, the billion dollar ...

From weather to shopping, the chat bot experience is only just beginning. — -- Get ready to make friends with chat bots on Facebook. The first few chat bots have settled into Facebook Messenger ...

Bots, bots, bots! Silicon Valley is going crazy over bots. In particular, chat bots, software designed to mimic conversations with real humans. And now Google is jumping on the bandwagon. According to ...

Earlier today, Microsoft announced that it would be integrating chat bots into Skype, thus allowing you to have quick conversations with a variety of businesses and services. At the Build 2016 keynote ...

Many high profile brands and companies have a customer service chat bot function on their website. Indeed, some research suggests that by 2020 conversational AI will be the main go-to for customer ...

Forbes contributors publish independent expert analyses and insights. Barry Collins is a tech journalist writing about PCs, Macs and games. Microsoft has filed a patent which raises the intriguing ...

A new study from Georgia State University found that community college students receiving targeted, personal text messages from an artificial intelligence chat bot were more likely to complete tasks ...

A new wave of chat bots like ChatGPT use artificial intelligence that could reinvent or even replace the traditional internet search engine. By Nico Grant and Cade Metz Nico Grant and Cade Metz talked ...