Lewis said you can typically trust an AI-powered shopping assistant on a company's official website, such as Amazon Rufus or ...

Apple’s Mac App Store is facing renewed scrutiny after several apps were discovered impersonating well-known AI products. A ...

Forbes contributors publish independent expert analyses and insights. I write about the impacts of computing & technology in manufacturing. This article is more than 5 years old. Chat bots are ...

“Chat bots” broke onto the tech scene earlier this year with a torrent of hype, but most have so far failed to live up to it. Part of that is because many consumer chat bots seem like just another ...

It seems like barely a day passes without some notable mention of chat bots in the tech industry. Now one of North America’s most used chat apps has jumped on the wagon after Kik, the billion dollar ...

During Microsoft (MSFT) CEO Satya Nadella’s keynote address at the company’s Ignite cloud conference on Monday, he brought out a number of Microsoft employees to demo various features. But for a demo ...

Research interviews conducted by artificial intelligence can help academics conduct studies on an unprecedented scale and produce more nuanced results, it has been claimed. Two London School of ...

Bot Metrics, a San Francisco-based company that specializes in — you got it.. — metrics and analysis for chat bots has landed funding to help developers and early bot enthusiasts get a better ...

The chat bot had been sidelined after making racist comments. — -- Microsoft's millennial chat bot "Tay" made a brief reappearance on Twitter this morning but still didn't make a stellar ...

Yes, fall’s most popular and controversial beverage — the iconic Pumpkin Spice Latte — now has its own anthropomorphic personality. Sort of. Starbucks has launched a chat bot on Facebook Messenger ...