Western Technical College Computer Support Specialist students will be offering a technology support help desk for the community from March 7 to April 8. Services will be available online, over the ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. The help desk software market is growing rapidly as ...

PHILADELPHIA (CBS) -- A terrorist monitoring group has uncovered a 24/7 "help desk" run by Islamic State for jihadis who have tech questions. Cybersecurity is critical component of the ISIS movement, ...

Justin Dover is a network administrator at Harpeth Hall School in Nashville, Tenn. He has presented at many conferences, including the Laptop Institute. Running an efficient computer help desk is a ...

ISIS operates an around-the-clock "Jihadi Help Desk" to train terrorists and supporters in how to set up secure communications for the spreading of propaganda and planning of future attacks, NBC News ...

School district information technology departments, facing a surge of requests for help as an unprecedented number of students learn online during the coronavirus pandemic, are having to evolve the ...

When you've got all these professional radio voices, you might as well use 'em. Sharp-eyed readers of Mixed Signals may remember a post from David Folkenflik last month about a small technical change ...

"Our 1-800 help desk is a lifeline for small businesses," said Tom Hermstad, CEO of HD Tech. "Whether you're a Costa Mesa contractor or an Anaheim startup, we cut IT costs by 31% while ensuring ...