Navigating interpersonal conflict and communication breakdowns at work can be difficult—especially when you're trying to manage it alone. But you don’t have to. When employees come together with a ...

Conflict in the workplace is natural and can be constructive. Through communication of different points of view and perspectives, co-workers may gain a greater degree of insight into the issues at ...

While the parties may never truly trust each other, a mediator can gain their trust—both in the process and in the mediator—and pave the way for resolution. Trust is an essential element of the ...

Press release from The Meditation Center: The Mediation Center is offering free community mediation services to WNC residents who are experiencing Helene Recovery-related conflict. Community mediation ...

“For some disputes, trials will be the only means, but for many, trials by the adversary contest must in time go the way of the ancient trial by battle and blood. Our system is too costly, too painful ...

For every fierce clash, there will be those behind the scenes striving to resolve it through diplomatic means. One such mediator, from Berlin’s Berghof Foundation, tells us the key steps to resolution ...

Even well-run grievance processes fail when psychological safety is absent, warns employment lawyer Gillian Melville. When ...

If a federal employee is considering filing an equal employment opportunity complaint, alternative dispute resolution is a process available to them that could resolve their issue without litigation.

Empathy is crucial in mediation, enabling mediators to understand and respond compassionately to parties in conflict. Case studies demonstrate how empathetic listening and validation of emotions can ...

Trust is an essential element of the mediation process. The whole point, of course, is to take two or more parties who have a dispute and help them reach an agreement. Because the process necessarily ...