The plumbing and heating industry is becoming increasingly competitive. This may be due to a sudden rise in demand for home improvements during the pandemic which pushed the industry to a record high ...

Anything that you do well is worth doing better over time. The term "continuous improvement" describes a process practiced by quality engineers but it speaks to something that every conscientious ...

Your goal is to acquire and sustain customers by delivering products and services at cost and on time without sacrificing quality. How do you do it? By developing efficient processes with a supportive ...

In today’s fast-evolving service industry, organizations are embracing multiple ISO standards—ranging from ISO 9001 for quality management to ISO 14001 for environmental oversight, ISO 45001 for ...

Case study examples from DSM Dyneema and Hunstman Corp. illustrate how providing everyone with simple-to-use analytics tools can dramatically improve production and business operations. All the ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Vivek Yadav, an engineering manager from ...

Congratulations! Your IT disaster recovery planning project has reached its final stages. The previous stage was to draw up strategies for disaster recovery testing. Now it is time to map out plans ...

A continuous quality improvement program, based on Lean concepts and including architectural, managerial, and organizational features, allows the emptying of emergency department corridors and the ...