This means travelers will need to sign into a Netflix account to watch something on the platform in most hotels and many ...

Hanson starts with the most obvious target in a hotel room: your luggage. He says one of his favorite tricks is to place the ...

Are you ready for the latest hotel gimmick? It's giving you what you want. I know, it's revolutionary. But that's the surprising discovery Eric Stone recently made when he booked a room at a Holiday ...

Some hotels are experimenting with virtual check-ins, though many guests still prefer in-person service. Major hotel chains like Hilton, Hyatt, and Marriott offer mobile check-in options through their ...

Hotel housekeepers share what guests should do—hang towels, tidy up, tip daily, and say thank you—to make stays smoother for both travelers and staff.

Being told at check-in your room has been upgraded is always a highlight during any trip, but as a former hotel receptionist, ...

A hotel room may look freshly cleaned, but this could be misleading. With tight cleaning schedules and constant turnover, some items are touched by dozens of people but rarely get a proper scrub.

Tom Simon's strategy gets at the reality of hotel operations: Front desk staff wield considerable discretionary power over room assignments, but are rarely given the appreciation they deserve. Former ...