Work IQ is the intelligence layer behind Microsoft 365 Copilot, the AI chatbot tool integrated into Microsoft products, and the company’s AI agents. Tapping into Work IQ, Microsoft released three new ...

Microsoft Dynamics 365 is a Customer Relationship Management (CRM) software from the big tech firm used by millions of employees around the world. The platform can perform tasks for a variety of ...

Microsoft has unveiled Agent 365, a new platform to monitor, control and secure AI agents in workplaces, helping companies manage the coming wave of automated digital workers.

Microsoft Dynamics 365 is a customer relationship management tool ideal for sales and marketing teams that optimize sales processes at scale. Microsoft Dynamics 365 is a comprehensive portfolio of ...

In business, customer service and relationship management can mean the difference between bringing in new clients and losing revenue. But state and local governments traditionally do not have to worry ...