Marguerite Reardon started as a CNET News reporter in 2004, covering cellphone services, broadband, citywide Wi-Fi, the Net neutrality debate and the consolidation of the phone companies. The recent ...
'Communication could have been better': Spectrum sends letter to customers after Helene frustrations
ONLINE. SPECTRUM IS REACHING OUT TO ITS CUSTOMERS AFTER HURRICANE HELENE. FRUSTRATIONS IN THE WEEKS AND MONTHS AFTER THE STORM, CUSTOMERS DEALT WITH SERVICE OUTAGES. IN A LETTER, THE COMPANY SAID ...
Spectrum, operated by Charter Communications, is struggling to compete against broadband rivals. In recent months, the company saw a surge in internet customers canceling their service. Now, it is ...
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