Following a dip in client interest that lasted around a decade, the work-at-home agent (WAHA) market in Canada’s call center industry is undergoing a semi-revival, as two sizable BPOs – ...

Toronto, Jan. 24, 2018 (GLOBE NEWSWIRE) -- Teleperformance, the worldwide leader in omnichannel customer experience management, is pleased to announce the expansion of its Work-At-Home-Agent program ...

MCCI Multi-Channel Communications Inc., a Toronto, Canada-based call center services firm has been acquired in an all cash deal by Teleperformance USA, a subsidiary of the French firm SR.

PARIS--(BUSINESS WIRE)--Regulatory News: Teleperformance (Paris:RCF), the worldwide leader in outsourced omnichannel customer experience management, today announced that it has entered into a ...