Discover the rise and fall of the legendary department store Marshall Field’s. "Give the lady what she wants." "Meet me under the clock." For generations of Chicagoans, these phrases evoke a single ...
The idea that "the customer is always right" wasn’t always a given. But Marshall Field embedded that into his business model in order to gain customer loyalty. Chicago Stories is available to stream ...
Marshall Field’s has returned to State Street for the holiday season. It’s been almost 20 years since the brand was just about discarded from its longtime emporium on State Street by the new owner, ...
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