This tool offers a suite of features aimed at improving labor planning processes and reducing operational costs. Veryable, a leader in the on-demand labor marketplace, today announced the release of ...

Facing margin pressures, increased industry regulations and the need to enhance guest satisfaction to drive traffic, restaurant operators and executives from Pizza Hut, HMSHost and Stacked Restaurants ...

Business communications service provider Dialpad Inc. today announced it has acquired cloud-native workforce management platform startup Surfboard Technology Ltd. for an undisclosed price. Founded in ...

Retailers should consider four use cases to optimize operations. AI can play a pivotal role in the employee development lifecycle, from training and onboarding, to ongoing feedback, to rewarding ...

“For decades, contact center and workforce management software have been essential but separate components of a well-designed customer service operation,” said Sheila McGee-Smith, President and ...

Database software giant Oracle Corp. said today it’s pushing even further into the healthcare industry, adding new workforce management capabilities to its Oracle Fusion Cloud Human Capital Management ...

ShiftPixy plans $150 million acquisition of TurboScale to enhance its AI workforce management tools. The deal includes $75 million in stock and $75 million in debt, aiming to accelerate innovation and ...

00:00 In this week’s CCJ Tech Shorts, we’ll take a look at Motive’s and Fleetworthy’s latest additions to their platforms and more. 00:19 Motive has rolled out a set of new workforce management tools ...

Six years ago, the Children's Nebraska health system had no single source of truth when it came to scheduling. Children's Nebraska was growing by 10% per year from a provider standpoint, and at that ...

BELMONT, Calif.--(BUSINESS WIRE)-- RingCentral, Inc. (RNG), a global leader in AI-powered business communications, today announced the acquisition of CommunityWFM, a cloud-based, AI-first contact ...