In the course of normal business, your company will need to use a variety of letters to communicate with customers, vendors, sales leads, employees and a variety of other people. Even though formal ...

Mark Twain once said, “I didn’t have time to write a short letter, so I wrote a long one instead.” It’s a good reminder: It does take time to write a short, well-crafted letter. I know the challenge ...

You're currently following this author! Want to unfollow? Unsubscribe via the link in your email. Follow Juliana Kaplan Every time Juliana publishes a story, you’ll get an alert straight to your inbox ...

Johnny C. Taylor Jr. tackles your human resources questions as part of a series for USA TODAY. Taylor is president and CEO of the Society for Human Resource Management, the world's largest HR ...