It is no secret that customer service and customer support are equally critical with respect to enhancing customer satisfaction and brand loyalty and thus increasing profitability. Due to the creation ...
CLARK, N.J., May 4, 2021 /PRNewswire/ — GEP (R), a leading provider of procurement software and procurement services to Fortune 500 and Global 2000 enterprises worldwide, announced today that Comdata, ...
The business process outsourcing (BPO) industry is undergoing a transformative shift thanks to the integration of AI. This cutting-edge technology is reshaping numerous facets of the BPO sector, from ...
CINCINNATI, March 3, 2020 /PRNewswire/ -- After a three-year business transformation, TEMPOE, LLC, a leading national retail FinTech firm, is taking its "Best in Class" first call resolution customer ...
South Africa’s BPO sector has enjoyed rapid growth, with a ~25% compound annual growth rate between 2015 and 2021, becoming a major global outsourcing contender Businesses looking to outsource right ...
PARIS--(BUSINESS WIRE)--Webhelp, a leading global provider of customer experience (CX) and business solutions, today announced it has been positioned by Gartner® as a Leader in the 2022 Magic ...
The contact center hasn't been known for blazing new trails, but signs of its evolution are visible today. When it comes to innovative workplace design, the customer service industry’s staple, the ...
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