Gen Z is no longer the future of the restaurant workforce. It’s the present. This cohort, born between the mid-1990s and ...

El Pollo Loco CEO Liz Williams had been a fan of the brand years before becoming part of the team. She lives in Southern ...

Labor demands are crushing many operators from—high turnover rates and training challenges, to mistakes arising from a lack ...

In quick service, operators win or lose on consistency. Every order has to look, taste, and perform the same whether it’s the ...

This month, Shake Shack is unwrapping a new kind of holiday magic. Meet Cris Crinkle Cut, a plush French fry with a heart of ...

One day it’s January, and the next it’s already December—and the stack of invoices and inventory logs you meant to keep up ...

AI is the single most powerful force of our time,” Jensen Huang, CEO of NVIDIA, said. Across conferences, boardrooms, and ...

For years, beef tallow was pushed aside in favor of neutral, plant-based oils. Now it is resurfacing in quick-service ...

Teriyaki Madness, the fast casual teriyaki concept known for fresh, made-to-order bowls so massive and saucy they practically scream your name, has recruited industry leader Scott Shotter as Chief ...

Bring on the holiday sweet tooth, because revolutionary boba brand Krak Boba has a lineup of sweet drinks to sip and savor. Krak into dessert-like goodness year-round with drinks ranging from fruity ...

Midway through another year of remarkable growth, Layne’s Chicken Fingers, the Soon to be Famous chicken finger franchise, has announced the addition of Natalie Hurley as vice president of marketing.

For more than 50 years, the drive-thru speaker has been a symbol of convenience. But for customers, it’s often been a test of patience—garbled audio, misheard orders, robotic upsells, and long lines ...