In this article, I'll describe two foundational skills, generally overlooked, that can optimize most any conflict management ...

Forbes contributors publish independent expert analyses and insights. Anna Shields, organizational conflict and workplace mediation expert. Although staff trained in conflict management or mediation ...

Conflict is present in all organizations and takes numerous forms. Here’s how organizations can harness conflict to create better outcomes and healthy conflict management cultures. Organizations must ...

In the complex and dynamic field of healthcare, conflict is as omnipresent as it is multifaceted. From the recent record-setting healthcare strike at Kaiser Permanente, involving over 75,000 employees ...

In addition to the thoughts you’re having during a conflict, your body is having a physical experience of the conflict as well. This is one of the reasons that although you think you have resolved a ...

The top fastest growing skill in the U.S. may not be a surprise; AI literacy took that spot, according to a LinkedIn report released March 19. Notably, that skill set is considered separate from AI ...

In my latest book, Experiential Intelligence (Matt Holt, 2023), I explore how personal and professional experiences shape behavior and team dynamics. The experiences your startup team goes ...

Every team has a “mild salsa” person. You know the one. They won’t touch anything spicier than ketchup, panics at the sight of a jalapeño, lives by the motto “Better safe than sorry.” You lovingly ...

Even the most loving couples and loyal friends are going to have disagreements and engage in conflict. But conflict does not have to be bad or cause damage. We can love and value someone and still ...

Data has shown that violent conflict in the Niger Delta is driven by a variety of interrelated and often overlapping factors, including historical tensions and grievances over natural resources’ ...