Replika’s AI agents aim to move from companionship to full-on life assistants. Are we ready for this next phase of AI?

Linq, the world's leading mobile CRM and lead capture platform, unveiled its Universal Badge Scanner at CES 2025. The feature ...

Customer sentiment analysis is taking a bold leap forward with emotion mapping, real-time tracking and cultural insights.

Survey reveals strong momentum for AI investment, unlocking significant opportunities for full-scale integrations that include multimodal interfaces, voice technology, and agentic AI VANCOUVER, ...

Companies can implement clear data collection policies, comply with regulatory standards and promote transparency in how customer data is handled. A solid cybersecurity strategy that supports data ...

GA4 metrics help marketers get a clear picture of how customers engage with their sites, and they offer a practical way to ...

PRNewswire/ - Cinareo Solutions Inc., a Toronto-based data analytics company, has secured $1 million in pre-seed funding to address capacity planning challenges in the contact center industry. The ...

AI-powered shopping carts? Digital twins for retail? NRF 2025 had it all, including a great trade show experience of its own.

Powered by Moments AI, Inmar Media formally unifies Aki Technologies’ innovative media solutions with Inmar’s data-driven expertise. WINSTON-SALEM, NC, Jan.

Former McKinsey & Company Partner to Elevate Zeta’s AI Marketing Solutions for Modern CMOs NEW YORK--(BUSINESS WIRE)--Zeta Global (NYSE: ZETA), the AI marketing cloud, today announced the appointment ...

By deeply understanding customer purchase behavior, Cavallo helps distributors uncover new revenue opportunities and preemptively address profit-reducing issues like churn GRAND RAPIDS, Mich., Jan. 23 ...

The TikTok situation highlights the complexity of enforcing regulation compliance on digital platforms supported by companies ...