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When a business doesn't deliver... what do you do? First, talk to the business (see part 1 of this series). If that doesn't work... Your SECOND step: File a BBB complaint. If talking to the business doesn’t get you anywhere or if the business ignores you, you can file a complaint with BBB. It’s free, and businesses take notice when BBB is involved. In many cases, this gets the conversation moving forward. For more complex resolutions, BBB offers mediation and arbitration services (learn about th
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How I use the Better Business Bureau as a consumer investigative reporter and how I often advise consumers to use it if they’re struggling to get a business to respond to them. #consumer #business #colorado #denver #reporter | Steve Staeger
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